Daly Connect Telehealth

Frequently Asked Questions

Daly Connect telehealth allows you to practice effective and responsible social distancing without sacrificing your healthcare needs. Offering you and your healthcare provider a seamless virtual appointment for addressing non-emergent medical issues.

Marcus Daly Memorial Hospital is now offering telehealth services through our primary care and specialty clinics. In times of such uncertainty, you shouldn't have to feel unsafe continuing to address your healthcare needs. Contact your medical provider today and ask if Daly Connect telehealth is right for you.

Daly Connect Telehealth FAQ

Why Telehealth?


Why Telehealth?

Telehealth appointments are a wonderful way for you to receive much of your regularly scheduled medical care from the comfort and safety of your own home. Although we are taking all recommended precautions surrounding COVID-19, telehealth is a simple and easy way for you to have access to your medical provider without coming into our facility.

What Do I Need to Participate in a Video Telehealth Appointment?


What Do I Need to Participate in a Video Telehealth Appointment?

Participating in a telehealth appointment with your provider is easy. If you have access to a smartphone, tablet or computer then you have everything you need. Your smartphone can function off of your cellular data, but a tablet or computer will require access to the internet.

Is the Video Secure?


Is the Video Secure?

The video platform Marcus Daly providers are using to conduct telehealth visits is secure and HIPAA compliant.

Do I Need to Download Any Apps or Create Any Accounts?


Do I Need to Download Any Apps or Create Any Accounts?

No apps are required for your telehealth appointment and you will not be required to make any accounts.

Will My Insurance Be Billed for This Appointment?


Will My Insurance Be Billed for This Appointment?

Yes. Your insurance will be billed, as your telehealth visit will be treated similar to any other face-to-face visit that you have with your provider in the clinic.

I Will Be Using a Smartphone, What Do I Need to Do to Prepare?


I Will Be Using a Smartphone, What Do I Need to Do to Prepare?

Await a text message or email link the day of your appointment inviting you to join your provider for a secure video meeting. Five minutes before your appointment time, click on the link, type in your name to “check in” and then you will be prompted to enable access to your camera. This will place you in a virtual waiting room so that your nurse and provider can connect with you as soon as they are available.

I Will Be Using a Tablet, What Do I Need to Do to Prepare?


I Will Be Using a Tablet, What Do I Need to Do to Prepare?

Await an email link the day of your appointment inviting you to join your provider for a secure video meeting.Five minutes before your appointment time, click on the link, type in your name to “check in” and then you will be prompted to enable access to your camera. This will place you in a virtual waiting room so that your nurse and provider can connect with you as soon as they are available.

I Will Be Using a Computer, What Do I Need to Do to Prepare?


I Will Be Using a Computer, What Do I Need to Do to Prepare?

You will need to have one of the following browsers available on your computer: Google Chrome, Firefox or Safari. Await an email link the day of your appointment inviting you to join your provider for a secure video meeting. Five minutes before your appointment time, click on the link, type in your name to “check in” and then you will be prompted to enable access to your camera. This will place you in a virtual waiting room so that your nurse and provider can connect with you as soon as they are available.

Is There a Video Demonstration I Can Watch?


Is There a Video Demonstration I Can Watch?


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